We want you to be completely happy with anything you get from Niles Pie Company. For that reason we have a 100% Satisfaction Guaranteed policy. We cannot give refunds for orders not picked up, but if for any reason you are not completely satisfied with a Niles Pie Company product, you can return it and receive an exchange, replacement or refund for the full cost of the item.
Please note that this Policy may be subject to modifications from time to time. Any significant changes to this policy will be posted here.
Refunds cannot be made on orders not picked up from pick up locations (see our Locations
page for current pick-up locations). A reminder email will be sent the day before pick up, and orders will be held at least 24 hours after delivery to the pick up location. If an emergency arises and you cannot pick up your order, please make alternate arrangements for someone to pick up for you.
If you have any questions about this website please contact us at firstname.lastname@example.org
. You can call us at (510)324-4743, or reach us by mail at 32990 Alvarado-Niles Road, Suite 960, Union City, CA 94587.